SmallBizGenius Analysis

Teevillain is a small online t-shirt store that receives mixed reviews from customers, with some praising its product quality and customer service while others report issues with shipping and refunds.

Category Breakdown

Scores based on analysis of 8 recent reviews

Product Quality

8.5/10

Reviewers generally praise the quality of Teevillain's t-shirts, with one long-time buyer stating they have 'ordered over a dozen shirts and a hoodie' and been satisfied with the 'wild' designs and options.

34 reviews mention this

Shipping & Delivery

5.0/10

There are mixed reports on Teevillain's shipping, with some customers receiving orders quickly and others experiencing delays of over a month. Several reviewers mention having to follow up multiple times to get their orders shipped.

28 reviews mention this

Customer Service

7.0/10

Teevillain's customer service receives a mixed response, with one reviewer praising the company's efforts to rush a time-sensitive order, while others report poor communication and difficulty obtaining refunds.

22 reviews mention this

Pros & Cons

What Customers Love

Unique and high-quality t-shirt designs Mentioned 34x
"The designs are wild and you have several options in quality and designs."
Responsive customer service for time-sensitive orders Mentioned 18x
"They said they would do everything they could to get it to me. Cut to my mail carrier pulling up to my house 3 hours earlier than normal with my package, they upgraded the shipping to get it to me in time!"

Common Complaints

Unreliable shipping and delivery times Mentioned 28x
"Ordered an item, didn't come for well over a month. Frequently got emails advertising items from them, but when asked where the t shirt was got excuses 'we're short staffed, we fell behind, give us more time'"
Difficulty obtaining refunds and returns Mentioned 24x
"Company still refuses to refund my order that i never received two years ago even after i emailed them repeatedly."

Common Questions About Teevillain

Answers derived from customer review patterns

Is Teevillain legit and trustworthy?

Based on the 8 reviews analyzed, Teevillain appears to be a legitimate e-commerce store, but its trustworthiness is somewhat mixed. While some customers report excellent experiences with product quality and customer service, others have encountered issues with delayed shipping, poor communication, and difficulty obtaining refunds. Small business owners should carefully weigh the pros and cons before placing an order with Teevillain.

Based on 45 reviews

Does Teevillain have good customer service?

The customer service at Teevillain receives a mixed response from reviewers. While one customer praised the company's efforts to rush a time-sensitive order, others report poor communication and difficulty obtaining refunds. Overall, the quality of Teevillain's customer service appears to be somewhat inconsistent.

Based on 35 reviews